Effective Date: 1 February, 2020

Downbound Ltd. (referred to as "Downbound", “Company”, “we”, or “us” in this Privacy Policy) knows that you care about how your and your child's personal information is used and shared, and we take your privacy seriously.

By visiting the Math World website (https://mathworld.app) or any other linked pages, features, content, or applications, including the official Math World iOS app, offered from time to time by Company in connection therewith (collectively, the "Services"), or using any of our Services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers Company's treatment of personally identifiable information ("Personal Information") that Company gathers when you or your child accesses the Services and when you or your child use Company's Services. This policy does not apply to the practices of companies that Company does not own or control, or to individuals that Company does not employ or manage.

If you are accessing the Service from within the European Union (EU) or you are an EU citizen, please review the Lawful Bases for Processing Personal Data and Individual Rights sections below for more information on how your personal data will be processed and the rights you have regarding this processing.

How is children's personal information treated?

If you are a minor, you may not disclose Personal Information to us. Company only collects limited Personal Information about children ("Children's Personal Information") directly from the parent or guardian who has downloaded our mobile applications or registered on our website. If you are a minor, please do not send any Children's Personal Information about yourself to us, other than what we request from your parent or guardian who registers for the Services.

In the event that we learn that we have collected Children's Personal Information directly from a minor, we will delete that information as quickly as possible. If you believe that a minor may have provided us Children's Personal Information without parental involvement, please contact us at contact@mathworld.app.

In this document "Personal Information" shall apply to personal information of individual Service users who are not student registrants. References to "Children's Personal Information" shall only apply to personal information of student users of the Services. General references to "information" shall apply to all users.

If you are a minor and your parent has signed up for the Service, you understand that your parent may be able to view all information within or associated with the account, including without limitation progress reports and usage data that tracks your performance on games, assessments and other tests available through the Services.

What Personal Information Does Company Collect?

The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers:

Information You Provide to Us

We receive and store certain information you enter on our Services or provide to us in any other way. The types of Personal Information collected include your email address and password, Children's Personal Information (which is limited to the child's chosen nickname), IP address, browser and location information, and any other information necessary for us to provide our services.

You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as answering questions, sending product updates, and communicating with you about Company's products and services, including specials and new features. The Children's Personal Information you provide shall only be used for creating your individual account (which will allow you to receive progress reports that include tracking your child's performance and progress). You may modify or remove your Personal Information or Children's Personal Information identified below at any time by logging into your account and accessing features to edit your profile and/or account information.

You post any content on the Services at your own risk. We attempt to limit access to blogs, forums, and other mechanisms of sharing content by requiring your user profile and password to upload and share such content. We cannot, however, control the actions of you or others. If someone chooses to share their username and password, it is possible a minor might gain access to such forums and view or share content.

Personal Information Collected Automatically

We receive and store certain types of information whenever you interact with our Services or use our services. Company automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested.

Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Services and its components, similar to TV ratings that indicate how many people watched a particular show. Company only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Services so that we can make the Services appealing to as many customers as possible, and improve those Services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our Services. We share this type of statistical data so that our partners also understand how often people use the Services, so that they, too, may provide you with an optimal online experience.

Company does not disclose aggregate information to a partner in a manner that would identify you personally.

Push Notifications

We may also send parents and teachers practice reminders through our mobile apps. These notifications are intended for grownups only and can only be requested through the parent/grownup sections of our mobile apps. You can opt-out from these notifications or modify the frequency of these notifications at any time through the app or device settings.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. We use cookies to enhance visitors' experiences, to learn more about their use of the Services and to improve quality. Company cookies do not collect Personal Information or Children's Personal Information, and we do not combine the general information collected through cookies with other Personal Information or Children's Personal Information to tell us who you are or what your screen name or email address is. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of our website's most attractive features. This Privacy Policy covers the use of cookies by Company and does not cover the use of cookies by any advertisers or third parties. We do not currently display third party advertisements on our Services or use third party cookies to track children users for advertising purposes.

Lawful Bases for Processing Personal Data

If you are an individual in the European Union (EU) or an EU citizen, we collect and process data about you only where we have legal bases for doing so under applicable EU laws. This means we collect and process your data only when:

  • It is necessary for a legitimate interest (which is not overridden by your individual privacy interests), such as preventing fraud, improving the Services, and increasing the security of the Services and network infrastructure;
  • You have consented to this collection and processing for a specific purpose;
  • It is necessary to fulfil our contractual obligations; or
  • It is necessary to comply with a legal obligation.

Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. If you wish to withdraw your consent, please contact us using the information in the Contact for Individual Rights Requests section. Some examples of our legitimate interests and the data being processed include:

  • Network and information security (password, IP address, Device ID)
  • Customer Support and fraud prevention (name, email address)
  • Improving our products and services (hardware information, activity logs)

Where we rely on our legitimate interests to process your personal data, you have the right to object. More information on exercising this right can be found in the Individual Rights section below.

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us at contact@mathworld.app.

Will Company Share Any of the Personal Information it Receives?

Your Personal Information and Children's Personal Information is an integral part of our business. We neither rent nor sell your Personal Information or Children's Personal Information to anyone. We share your Personal Information and Children's only as described below.

As explained below, we only share Children's Personal Information associated with your account directly with you to report on your child's performance using our Services. We never share that Children's Personal Information with any third party. A child's usage data (i.e. performance on tests, games, etc. available on the Services) is shared through aggregated, anonymous comparisons, but never in a way that could personally identify the child. In addition, we do not offer students chat rooms or community features that allow the sharing or posting of Children's Personal Information in a public forum.

Sharing with Affiliated Businesses: Over time, Downbound may grow and reorganize. We may share your information, including personal information with affiliates such as a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us, in which case we will require those companies to agree to use your personal information in a way that is consistent with this Privacy Policy.

In the event that Downbound is involved in a merger, reorganization, dissolution, sale of business or assets or similar event, information disclosed to or collected by may be transferred to a Downbound successor, or to the purchaser of such assets, as applicable. You will be notified via email and a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

External APIs: We employ APIs of other companies and people to perform tasks on our behalf and may need to share your information with them, including Personal Information or Children's Personal Information, to provide products or services to you. Examples include sending billing receipts and weekly progress reports and providing user services. Unless we tell you differently, these companies do not have any right to use Personal Information or Children's Personal Information we share with them beyond what is necessary to execute tasks at hand. We will also require that these companies agree to protect the security of the information we share with them. You hereby consent to our sharing of Personal Information and Children's Personal Information for the above purposes.

Communication about the Services or in response to User Submissions: As part of the Services, you will receive from Company email and other communication relating to your child's progress and use of the Services or User Submissions. You acknowledge and agree that by allowing your child to use the Services, and by posting such User Submissions, Company may send you email and other communication that it determines in its sole discretion relate to such activity and your User Submissions.

Protection of Company and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and you will be able to prevent the sharing of this information.

International Data Transfers

Math World is primarily aimed at United States customers and is hosted and managed on servers located in the United States. If you choose to use our Services from any other country or regions in the world other than the United States, then you acknowledge that, for the purpose of providing the Services according to our Terms of Use contract, your personal data will be transferred to countries other than your home country, which may have less stringent rules for data protection.

We are committed to ensure the privacy and security of your data, and therefore we use secure cloud infrastructure for processing and storing your data. At any point, you have the right to ask us to terminate your account and delete all your personal data, which we will comply within seven days of receiving the request.

If you have any questions about our policy regarding international data transfers, please contact us at contact@mathworld.app.

Is Personal Information About Me Secure?

The security of your personal information is important to us. To prevent unauthorized access, disclosure, or improper use of your information, and to maintain data accuracy, we've established physical, technical, and administrative safeguards to protect the personal information we collect. In particular:

  • We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We perform application security testing; penetration testing; conduct risk assessments; and monitor compliance with security policies.
  • When you enter any information anywhere on the Service, we encrypt the transmission of that information using secure socket layer technology (SSL) by default.
  • We ensure passwords are stored and transferred securely using encryption and salted hashing.
  • We restrict access to personal information to authorized Downbound employees, agents or independent contractors who need to know that information in order to process it for us, and who are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Company endeavors to protect user information to ensure that user account information is kept private, however, Company cannot guarantee the security of user account information. Your Personal Information or Children's Personal Information is protected by a password for your privacy and security. You need to ensure that there is no unauthorized access to your account and Personal Information or Children's Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. The website contains links to other sites. Company is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Services. Please be aware that whenever you voluntarily post information to public areas on the Services or any other public forums, such information can be accessed by the public.

Data Deletion & Retention

We store your personal information for as long as it is necessary to provide products and Services to you and others, including those described above. Personal information associated with your account will be kept until your account is deleted unless we no longer need the data to provide products and services.

Please note that we may have to retain some information after your account is closed, to comply with legal obligations, to protect the safety and security of our community or our Service, or to prevent abuse of our Terms. You can, of course, delete your account at any time, as per the Deleting Your Account section.

What happens when an account is deleted: Downbound de-identified or deletes any personal information tied to the accounts, including emails, usernames. device token, device identifiers, IP addresses. This information may persist in backups that we maintain, for a reasonable amount of time. Downbound retains de-identified usage information about the accounts unless we contractually obligated to delete such information.

Please note that after an account is deleted from our systems, it is not possible for us to restore the account or any personal information associated with it.

Contact for Individual Rights Requests

Please use the below information when submitting a request to exercise any of the above rights. Please do not submit requests across multiple communication channels. We will make all efforts to respond to your request within a reasonable timeframe.

If you are an EU citizen or reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Communication Choices

If you do not wish to receive emails from us, please indicate this preference during the registration process. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Services, and you are responsible for reviewing such legal notices for changes. Further, opting out of such emails will prevent us from providing you key portions of the Services, including providing progress reports that explain your child’s performance and progress using the Services.

After registration, if you receive emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving emails from us by using the account management tools on our website or sending your request to us by email on contact@mathworld.app.

Changes to this Privacy Policy

Company may revise this Privacy Policy from time to time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we use Personal Information or Children's Personal Information, we will notify you by posting an announcement on our Services, and, if necessary, obtain prior verifiable parental consent. The most current version of the policy will govern our use of your information and will always be at this link - Privacy Policy. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Questions or Concerns

If you have any questions or concerns regarding privacy on our Services, please send us a detailed email at contact@mathworld.app. We will make every effort to resolve your concerns.

The following information is to help you understand how we collect, use, disseminate and safeguard the data you provide while accessing and using Math World.